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Play Responsibly

Gambling should be entertainment, not a way to make money or escape problems. This page explains how to stay in control and where to get help.

Updated: · For players aged 21 and over

The basic rules

  • Only play with money you can afford to lose entirely.
  • Set deposit and time limits before you start, not while you play.
  • Do not chase losses with bigger bets.
  • Do not play when angry, stressed, tired or under the influence of alcohol.
  • Never borrow money to gamble.

Control tools on platforms

ToolWhat it does
Deposit limitCaps how much you can deposit per day, week or month
Session limitA reminder or automatic logout after a set time
Time-outLocks your account for a short period, for example 24 hours to 6 weeks
Self-exclusionCloses your account for a long period or permanently

If these tools are not in your account settings, ask customer support to turn them on for you.

Warning signs

Consider stopping and getting support if you:

  • repeatedly spend more than you planned;
  • hide your gambling from family or friends;
  • gamble to pay off debts or win back lost money;
  • feel restless or irritable when trying to cut down;
  • neglect work, studies or family because of playing.

Where to get help

  • Befrienders Kuala Lumpur: 03-7627 2929, 24-hour emotional support.
  • HEAL Line: 15555, the Ministry of Health Malaysia mental health support line.
  • Gamblers Anonymous: peer support groups that hold online meetings.

This site is for people aged 21 and over. If you have children, use parental controls on your devices to block gambling sites.